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Contact Locations

Opuscard cards are issued at a network of contact points, where you can also obtain the necessary application forms and more detailed information. Currently, you can find contact points not only at several locations in Liberec, but also in other major cities in the Liberec Region.

All Česká lípa Frýdlant Harrachov Hrádek nad Nisou Jablonec nad Nisou Jilemnice Liberec Nový Bor Rychnov u Jablonce nad Nisou Rokytnice nad Jizerou Semily Tanvald Turnov Ostatní

Česká Lípa, OPUSCARD City Center

Škroupovo náměstí 136/15
Česká Lípa 47001
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Phone: +420 731 403 825
E-mail: opuscard.cl@busline.cz

Standard opening hours:

Mon: 8:00 - 12:30   13:00 - 17:00
Tue: 8:00 - 12:30   13:00 - 16:30
Wed: 8:30 - 12:30   13:00 - 18:00
Thu: 8:00 - 12:30   13:00 - 16:30
Fri: 8:00 - 12:30   13:00 - 15:00
Sat:  
Sun:  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL time-based/network passes
  • EP top-ups/withdrawals
  • Opuscard+ profile updates
  • handling of IDOL complaints
  • registration of Inkarta/payment card/Lítačka i

Česká Lípa, Bus Station

Due to technical reasons, there will be a temporary change in our hours of operation:

  • Weekdays: 6:00 a.m. – 4:00 p.m. (no change)

  • Weekends (May 23–24 and May 30–31): CLOSED

Thank you for your understanding.

Konopeova 2723
Česká Lípa 47001
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Phone: +420 605 795 901
E-mail: predprodejcl@csadlb.cz

Standard opening hours:

Mon: 6:00 - 16:00  
Tue: 6:00 - 16:00  
Wed: 6:00 - 16:00  
Thu: 6:00 - 16:00  
Fri: 6:00 - 16:00  
Sat: 7:00 - 12:00  
Sun: 7:00 - 12:00  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL time-based/network-based passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • resolution of IDOL complaints
  • registration of Inkarta/pa

Frýdlant, Bus Station

Hours of Operation During the Summer Break (June 29, 2026 – August 31, 2026)

  • Monday: 5:00 a.m. – 11:00 a.m., 12:00 p.m. – 3:00 p.m.

  • Tuesday: 5:00 a.m. – 1:00 p.m.

  • Wednesday: 5:00 a.m. – 11:00 a.m., 12:00 p.m. – 4:00 p.m.

  • Thursday: 5:00 a.m. – 11:00 a.m., 12:00 p.m. – 2:00 p.m.

  • Friday: 5:00 a.m. – 12:00 p.m.

  • Saturday: Closed

  • Sunday: Closed

Vrchlického 475, Frýdlant
Frýdlant 46401
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Phone: +420 739 605 036
E-mail: info@csadlb.cz

Standard opening hours:

Mon: 5:00 - 11:00   12:00 - 15:00
Tue: 5:00 - 13:00  
Wed: 5:00 - 11:00   12:00 - 16:00
Thu: 5:00 - 11:00   12:00 - 14:00
Fri: 5:00 - 12:00  
Sat:  
Sun:  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Hrádek nad Nisou, City Information Center

Horní náměstí 71
Hrádek nad Nisou 46334
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Phone: +420 725 457 066
E-mail: infocentrum@branatrojzemi.cz

Standard opening hours:

Mon: 8:30 - 11:30   12:00 - 16:30
Tue: 8:30 - 11:30   12:00 - 16:30
Wed: 8:30 - 11:30   12:00 - 16:30
Thu: 8:30 - 11:30   12:00 - 16:30
Fri: 8:30 - 11:30   12:00 - 16:30
Sat: 10:00 - 11:30   12:00 - 16:00
Sun: 10:00 - 11:30   12:00 - 16:00

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Jablonec nad Nisou, Jablonec Town Hall

Mírové náměstí 3100/19
Jablonec nad Nisou 46601
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Phone: +420 483 357 119
E-mail: informace@mestojablonec.cz

Standard opening hours:

Mon: 8:00 - 17:00  
Tue: 8:00 - 15:00  
Wed: 8:00 - 17:00  
Thu: 8:00 - 15:00  
Fri: 8:00 - 15:00  
Sat:  
Sun:  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • Opuscard+ profile updates
  • handling of IDOL complaints
  • registration of Inkarta identifiers
  • payment

Jablonec nad Nisou, Bus Station

Luční 379/3
Jablonec nad Nisou 46601
Show on map

Phone: +420 737 099 111
E-mail: predprodej@jabloneckadopravni.cz

Standard opening hours:

Mon: 7:00 - 12:30   13:00 - 19:00
Tue: 7:00 - 12:30   13:00 - 19:00
Wed: 7:00 - 12:30   13:00 - 19:00
Thu: 7:00 - 12:30   13:00 - 19:00
Fri: 7:00 - 12:30   13:00 - 19:00
Sat: 7:00 - 13:00  
Sun: 13:00 - 19:00  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/balances
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta/payment car

Jilemnice, Information Center

Hours of operation:

July–August

Mon–Fri: 9:00 a.m.–12:00 p.m., 12:30 p.m.–4:00 p.m.

Sat: 9:00 a.m. – 12:00 p.m.

Sun: 9:00 a.m. – 12:00 p.m.

Masarykovo náměstí 140
Jilemnice 51401
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Phone: +420 481 541 008
E-mail: info@jilemnice.cz7

Standard opening hours:

Mon: 9:00 - 12:00   12:30 - 16:00
Tue: 9:00 - 12:00   12:30 - 16:00
Wed: 9:00 - 12:00   12:30 - 16:00
Thu: 9:00 - 12:00   12:30 - 16:00
Fri: 9:00 - 12:00   12:30 - 16:00
Sat: 9:00 - 12:00  
Sun: 9:00 - 12:00  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Liberec, IDOL/OPUSCARD Customer Service Center

To save time and avoid waiting, we recommend that you

book an appointment in advance using

our reservation form.


Reservation Form for the Service Counter

Check the wait times at the service counters at this link here.

U Jezu 525/4
Liberec 46001
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Phone: +420 488 588 788
E-mail: info@korid.cz

Standard opening hours:

Mon: 8:00 - 18:00  
Tue: 8:00 - 16:00  
Wed: 8:00 - 18:00  
Thu: 8:00 - 16:00  
Fri: 8:00 - 16:00  
Sat:  
Sun:  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/balances
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta/payment car

Liberec, Fügnerova Public Transportation Terminal

This branch has been temporarily relocated to the premises across the street at the LBC Shopping Center. For the latest information, please visit the website of the Liberec and Jablonec nad Nisou Public Transportation Authority at www.dpmlj.cz

Fügnerova 643 / dočasná adresa místa pobočky Fügnerova 667/7, 46001 Liberec IV-Perštýn
Liberec 46001
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Phone: +420 485 344 183
E-mail: dpmlj@dpmlj.cz

Standard opening hours:

Mon: 7:00 - 18:00  
Tue: 7:00 - 18:00  
Wed: 7:00 - 18:00  
Thu: 7:00 - 18:00  
Fri: 7:00 - 18:00  
Sat: 8:30 - 11:30   12:00 - 15:00
Sun:  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Liberec, Frýdlantská

Frýdlantská 183
Liberec 46001
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Phone: +420 485 243 051
E-mail: cizkova.jana@libereckais.cz

Standard opening hours:

Mon: 8:00 - 17:00  
Tue: 8:00 - 16:00  
Wed: 8:00 - 17:00  
Thu: 8:00 - 16:00  
Fri: 8:00 - 14:00  
Sat:  
Sun:  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • Opuscard+ profile updates
  • handling of IDOL complaints
  • registration of Inkarta identifiers
  • payment

Liberec, Bus Station

1. máje 108/48
Liberec 46007
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Phone: +420 485 105 413
E-mail: predprodej@csadlb.cz

Standard opening hours:

Mon: 7:00 - 19:00  
Tue: 7:00 - 19:00  
Wed: 7:00 - 19:00  
Thu: 7:00 - 19:00  
Fri: 7:00 - 19:00  
Sat: 8:00 - 14:00  
Sun: 11:00 - 17:00  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL time-based/network-based passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • resolution of IDOL complaints
  • registration of Inkarta/pa

Nový Bor, near the bus station

Temporary Change in Branch Hours

In the coming days, the branch will be open only from 8:30 a.m. to 11:30 a.m. for technical/operational

, the branch will be open only from 8:30 a.m. to 11:30 a.m.:

  • Tuesday, June 16 – 8:30 a.m.–11:30 a.m.

  • Thursday, June 18 – 8:30 a.m.–11:30 a.m.

  • Tuesday, June 23 – 8:30 a.m.–11:30 a.m.

  • Friday, June 26 – 8:30 a.m.–11:30 a.m.

    Thank you for your understanding.

B. Egermanna 409
Nový Bor 47301
Show on map

Phone: +420 732 927 432
E-mail: predprodejnb@csadlb.cz

Standard opening hours:

Mon: 9:00 - 12:00  
Tue: 9:00 - 12:00  
Wed: 13:00 - 16:00  
Thu: 9:00 - 12:00  
Fri: 9:00 - 12:00  
Sat:  
Sun:  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Nový Bor, Tourist Information Center

Summer Hours:

July–August

Mon–Sun: 9:00 a.m.–12:00 p.m., 1:00 p.m.–5:00 p.m.

.

Turistické informační středisko Nový Bor, Kalinova 106
Nový Bor 47301
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Phone: +420 487 726 815
E-mail: tic@novy-bor.cz

Standard opening hours:

Mon: 9:00 - 12:00   13:00 - 17:00
Tue: 9:00 - 12:00   13:00 - 17:00
Wed: 9:00 - 12:00   13:00 - 17:00
Thu: 9:00 - 12:00   13:00 - 17:00
Fri: 9:00 - 12:00   13:00 - 17:00
Sat: 9:00 - 12:00   13:00 - 17:00
Sun: 9:00 - 12:00   13:00 - 17:00

TYPE KM D

  • Sale of anonymous Opuscard+ cards; collection of paper applications for Opuscard cards

Rychnov near Jablonec nad Nisou

nám. Míru 720
Rychnov u Jablonce nad Nisou 46802
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Phone: +420 488 880 921
E-mail: podatelna@rychnovjbc.cz

Standard opening hours:

Mon: 8:00 - 11:00   12:00 - 17:00
Tue: 8:00 - 11:00   12:00 - 14:00
Wed: 8:00 - 11:00   12:00 - 17:00
Thu: 8:00 - 11:00   12:00 - 14:00
Fri:  
Sat:  
Sun:  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Rokytnice nad Jizerou, Municipal Office Central Ticket Office

Horní Rokytnice 197
Rokytnice nad Jizerou 51244
Show on map

Phone: +420 481 549 329
E-mail: pokladna@mesto-rokytnice.cz

Standard opening hours:

Mon: 8:00 - 11:30   12:30 - 17:00
Tue: 8:00 - 11:30   12:30 - 14:30
Wed: 8:00 - 11:30   12:30 - 17:00
Thu: 8:00 - 11:30   12:30 - 14:30
Fri: 8:00 - 11:30   12:30 - 14:30
Sat:  
Sun:  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Semily, bus garages

Na Rovinkách 211
Semily 51301
Show on map

Phone: +420 481 368 611
E-mail: info.sm@busline.cz

Standard opening hours:

Mon: 6:00 - 18:00  
Tue: 6:00 - 18:00  
Wed: 6:00 - 18:00  
Thu: 6:00 - 18:00  
Fri: 6:00 - 18:00  
Sat:  
Sun:  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • Opuscard+ profile updates
  • handling of IDOL complaints
  • registration of Inkarta identifiers
  • payment

Tanvald, Terminal at the train station (bus station)

Tanvald, Terminál u žel.st.
Tanvald 46841
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Phone: +420 481 368 701
E-mail: info.jn@busline.cz

Standard opening hours:

Mon: 6:00 - 11:00   12:30 - 17:00
Tue: 6:00 - 11:00   12:30 - 17:00
Wed: 6:00 - 11:00   12:30 - 17:00
Thu: 6:00 - 11:00   12:30 - 17:00
Fri: 6:00 - 11:00   12:30 - 17:00
Sat: 7:30 - 12:00  
Sun: 7:30 - 12:00  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Turnov Tourist Information Center

Summer Hours:

July–August:
Mon–Fri 8:00 a.m.–6:00 p.m.
Sat 9:00 a.m. – 4:00 p.m.
Sun 9:30 a.m. – 3:00 p.m.

náměstí Českého ráje 26
Turnov 51101
Show on map

Phone: +420 484 803 041-2
E-mail: info@info.turnov.cz

Standard opening hours:

Mon: 8:00 - 18:00  
Tue: 8:00 - 18:00  
Wed: 9:00 - 18.00  
Thu: 8:00 - 18:00  
Fri: 8:00 - 18:00  
Sat: 9:00 - 16:00  
Sun: 9:00 - 16:00  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • Opuscard+ profile updates
  • handling of IDOL complaints
  • registration of Inkarta identifiers
  • payment

Die Länderbahn's network of ticket offices in the Liberec Region

Trilex Ticket Office Hours

Operating hours for individual ticket offices here

Click on a specific ticket office to view its current opening hours.

Standard opening hours:

Mon:  
Tue:  
Wed:  
Thu:  
Fri:  
Sat:  
Sun:  

TYPE KM C

  • Collection of paper applications for Opuscard+ cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL single-ride and multi-ride tickets
  • profile updates on Opuscard+ cards
  • EP top-ups
  • IDOL tickets

Network of ČD Ticket Offices in the Liberec Region

Due to the expected change in passenger volume during the May holidays, we would like to inform you of a change in the operating hours of the České dráhy ticket offices.
The changes are posted on the ČD website and will also be posted on station bulletin boards.

Opening hours for individual ticket offices can be found here

Standard opening hours:

Mon:  
Tue:  
Wed:  
Thu:  
Fri:  
Sat:  
Sun:  

TYPE KM C

  • Collection of paper applications for Opuscard+ cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL single-ride and multi-ride tickets
  • profile updates on Opuscard+ cards
  • EP top-ups
  • IDOL tickets

Arriva Trains Ticket Office Network in the Liberec Region

You can find the operating hours for each ticket window here.

Standard opening hours:

Mon:  
Tue:  
Wed:  
Thu:  
Fri:  
Sat:  
Sun:  

TYPE KM C

  • Collection of paper applications for Opuscard+ cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL single-ride and multi-ride tickets
  • profile updates on Opuscard+ cards
  • EP top-ups
  • IDOL tickets

Česká Lípa, OPUSCARD City Center

Škroupovo náměstí 136/15
Česká Lípa 47001
Show on map

Phone: +420 731 403 825
E-mail: opuscard.cl@busline.cz

Standard opening hours:

Mon: 8:00 - 12:30   13:00 - 17:00
Tue: 8:00 - 12:30   13:00 - 16:30
Wed: 8:30 - 12:30   13:00 - 18:00
Thu: 8:00 - 12:30   13:00 - 16:30
Fri: 8:00 - 12:30   13:00 - 15:00
Sat:  
Sun:  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL time-based/network passes
  • EP top-ups/withdrawals
  • Opuscard+ profile updates
  • handling of IDOL complaints
  • registration of Inkarta/payment card/Lítačka i

Česká Lípa, Bus Station

Due to technical reasons, there will be a temporary change in our hours of operation:

  • Weekdays: 6:00 a.m. – 4:00 p.m. (no change)

  • Weekends (May 23–24 and May 30–31): CLOSED

Thank you for your understanding.

Konopeova 2723
Česká Lípa 47001
Show on map

Phone: +420 605 795 901
E-mail: predprodejcl@csadlb.cz

Standard opening hours:

Mon: 6:00 - 16:00  
Tue: 6:00 - 16:00  
Wed: 6:00 - 16:00  
Thu: 6:00 - 16:00  
Fri: 6:00 - 16:00  
Sat: 7:00 - 12:00  
Sun: 7:00 - 12:00  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL time-based/network-based passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • resolution of IDOL complaints
  • registration of Inkarta/pa

Frýdlant, Bus Station

Hours of Operation During the Summer Break (June 29, 2026 – August 31, 2026)

  • Monday: 5:00 a.m. – 11:00 a.m., 12:00 p.m. – 3:00 p.m.

  • Tuesday: 5:00 a.m. – 1:00 p.m.

  • Wednesday: 5:00 a.m. – 11:00 a.m., 12:00 p.m. – 4:00 p.m.

  • Thursday: 5:00 a.m. – 11:00 a.m., 12:00 p.m. – 2:00 p.m.

  • Friday: 5:00 a.m. – 12:00 p.m.

  • Saturday: Closed

  • Sunday: Closed

Vrchlického 475, Frýdlant
Frýdlant 46401
Show on map

Phone: +420 739 605 036
E-mail: info@csadlb.cz

Standard opening hours:

Mon: 5:00 - 11:00   12:00 - 15:00
Tue: 5:00 - 13:00  
Wed: 5:00 - 11:00   12:00 - 16:00
Thu: 5:00 - 11:00   12:00 - 14:00
Fri: 5:00 - 12:00  
Sat:  
Sun:  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Hrádek nad Nisou, City Information Center

Horní náměstí 71
Hrádek nad Nisou 46334
Show on map

Phone: +420 725 457 066
E-mail: infocentrum@branatrojzemi.cz

Standard opening hours:

Mon: 8:30 - 11:30   12:00 - 16:30
Tue: 8:30 - 11:30   12:00 - 16:30
Wed: 8:30 - 11:30   12:00 - 16:30
Thu: 8:30 - 11:30   12:00 - 16:30
Fri: 8:30 - 11:30   12:00 - 16:30
Sat: 10:00 - 11:30   12:00 - 16:00
Sun: 10:00 - 11:30   12:00 - 16:00

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Jablonec nad Nisou, Jablonec Town Hall

Mírové náměstí 3100/19
Jablonec nad Nisou 46601
Show on map

Phone: +420 483 357 119
E-mail: informace@mestojablonec.cz

Standard opening hours:

Mon: 8:00 - 17:00  
Tue: 8:00 - 15:00  
Wed: 8:00 - 17:00  
Thu: 8:00 - 15:00  
Fri: 8:00 - 15:00  
Sat:  
Sun:  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • Opuscard+ profile updates
  • handling of IDOL complaints
  • registration of Inkarta identifiers
  • payment

Jablonec nad Nisou, Bus Station

Luční 379/3
Jablonec nad Nisou 46601
Show on map

Phone: +420 737 099 111
E-mail: predprodej@jabloneckadopravni.cz

Standard opening hours:

Mon: 7:00 - 12:30   13:00 - 19:00
Tue: 7:00 - 12:30   13:00 - 19:00
Wed: 7:00 - 12:30   13:00 - 19:00
Thu: 7:00 - 12:30   13:00 - 19:00
Fri: 7:00 - 12:30   13:00 - 19:00
Sat: 7:00 - 13:00  
Sun: 13:00 - 19:00  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/balances
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta/payment car

Jilemnice, Information Center

Hours of operation:

July–August

Mon–Fri: 9:00 a.m.–12:00 p.m., 12:30 p.m.–4:00 p.m.

Sat: 9:00 a.m. – 12:00 p.m.

Sun: 9:00 a.m. – 12:00 p.m.

Masarykovo náměstí 140
Jilemnice 51401
Show on map

Phone: +420 481 541 008
E-mail: info@jilemnice.cz7

Standard opening hours:

Mon: 9:00 - 12:00   12:30 - 16:00
Tue: 9:00 - 12:00   12:30 - 16:00
Wed: 9:00 - 12:00   12:30 - 16:00
Thu: 9:00 - 12:00   12:30 - 16:00
Fri: 9:00 - 12:00   12:30 - 16:00
Sat: 9:00 - 12:00  
Sun: 9:00 - 12:00  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Liberec, IDOL/OPUSCARD Customer Service Center

To save time and avoid waiting, we recommend that you

book an appointment in advance using

our reservation form.


Reservation Form for the Service Counter

Check the wait times at the service counters at this link here.

U Jezu 525/4
Liberec 46001
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Phone: +420 488 588 788
E-mail: info@korid.cz

Standard opening hours:

Mon: 8:00 - 18:00  
Tue: 8:00 - 16:00  
Wed: 8:00 - 18:00  
Thu: 8:00 - 16:00  
Fri: 8:00 - 16:00  
Sat:  
Sun:  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/balances
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta/payment car

Liberec, Fügnerova Public Transportation Terminal

This branch has been temporarily relocated to the premises across the street at the LBC Shopping Center. For the latest information, please visit the website of the Liberec and Jablonec nad Nisou Public Transportation Authority at www.dpmlj.cz

Fügnerova 643 / dočasná adresa místa pobočky Fügnerova 667/7, 46001 Liberec IV-Perštýn
Liberec 46001
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Phone: +420 485 344 183
E-mail: dpmlj@dpmlj.cz

Standard opening hours:

Mon: 7:00 - 18:00  
Tue: 7:00 - 18:00  
Wed: 7:00 - 18:00  
Thu: 7:00 - 18:00  
Fri: 7:00 - 18:00  
Sat: 8:30 - 11:30   12:00 - 15:00
Sun:  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Liberec, Frýdlantská

Frýdlantská 183
Liberec 46001
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Phone: +420 485 243 051
E-mail: cizkova.jana@libereckais.cz

Standard opening hours:

Mon: 8:00 - 17:00  
Tue: 8:00 - 16:00  
Wed: 8:00 - 17:00  
Thu: 8:00 - 16:00  
Fri: 8:00 - 14:00  
Sat:  
Sun:  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • Opuscard+ profile updates
  • handling of IDOL complaints
  • registration of Inkarta identifiers
  • payment

Liberec, Bus Station

1. máje 108/48
Liberec 46007
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Phone: +420 485 105 413
E-mail: predprodej@csadlb.cz

Standard opening hours:

Mon: 7:00 - 19:00  
Tue: 7:00 - 19:00  
Wed: 7:00 - 19:00  
Thu: 7:00 - 19:00  
Fri: 7:00 - 19:00  
Sat: 8:00 - 14:00  
Sun: 11:00 - 17:00  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL time-based/network-based passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • resolution of IDOL complaints
  • registration of Inkarta/pa

Nový Bor, near the bus station

Temporary Change in Branch Hours

In the coming days, the branch will be open only from 8:30 a.m. to 11:30 a.m. for technical/operational

, the branch will be open only from 8:30 a.m. to 11:30 a.m.:

  • Tuesday, June 16 – 8:30 a.m.–11:30 a.m.

  • Thursday, June 18 – 8:30 a.m.–11:30 a.m.

  • Tuesday, June 23 – 8:30 a.m.–11:30 a.m.

  • Friday, June 26 – 8:30 a.m.–11:30 a.m.

    Thank you for your understanding.

B. Egermanna 409
Nový Bor 47301
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Phone: +420 732 927 432
E-mail: predprodejnb@csadlb.cz

Standard opening hours:

Mon: 9:00 - 12:00  
Tue: 9:00 - 12:00  
Wed: 13:00 - 16:00  
Thu: 9:00 - 12:00  
Fri: 9:00 - 12:00  
Sat:  
Sun:  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Nový Bor, Tourist Information Center

Summer Hours:

July–August

Mon–Sun: 9:00 a.m.–12:00 p.m., 1:00 p.m.–5:00 p.m.

.

Turistické informační středisko Nový Bor, Kalinova 106
Nový Bor 47301
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Phone: +420 487 726 815
E-mail: tic@novy-bor.cz

Standard opening hours:

Mon: 9:00 - 12:00   13:00 - 17:00
Tue: 9:00 - 12:00   13:00 - 17:00
Wed: 9:00 - 12:00   13:00 - 17:00
Thu: 9:00 - 12:00   13:00 - 17:00
Fri: 9:00 - 12:00   13:00 - 17:00
Sat: 9:00 - 12:00   13:00 - 17:00
Sun: 9:00 - 12:00   13:00 - 17:00

TYPE KM D

  • Sale of anonymous Opuscard+ cards; collection of paper applications for Opuscard cards

Rychnov near Jablonec nad Nisou

nám. Míru 720
Rychnov u Jablonce nad Nisou 46802
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Phone: +420 488 880 921
E-mail: podatelna@rychnovjbc.cz

Standard opening hours:

Mon: 8:00 - 11:00   12:00 - 17:00
Tue: 8:00 - 11:00   12:00 - 14:00
Wed: 8:00 - 11:00   12:00 - 17:00
Thu: 8:00 - 11:00   12:00 - 14:00
Fri:  
Sat:  
Sun:  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Rokytnice nad Jizerou, Municipal Office Central Ticket Office

Horní Rokytnice 197
Rokytnice nad Jizerou 51244
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Phone: +420 481 549 329
E-mail: pokladna@mesto-rokytnice.cz

Standard opening hours:

Mon: 8:00 - 11:30   12:30 - 17:00
Tue: 8:00 - 11:30   12:30 - 14:30
Wed: 8:00 - 11:30   12:30 - 17:00
Thu: 8:00 - 11:30   12:30 - 14:30
Fri: 8:00 - 11:30   12:30 - 14:30
Sat:  
Sun:  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Semily, bus garages

Na Rovinkách 211
Semily 51301
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Phone: +420 481 368 611
E-mail: info.sm@busline.cz

Standard opening hours:

Mon: 6:00 - 18:00  
Tue: 6:00 - 18:00  
Wed: 6:00 - 18:00  
Thu: 6:00 - 18:00  
Fri: 6:00 - 18:00  
Sat:  
Sun:  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • Opuscard+ profile updates
  • handling of IDOL complaints
  • registration of Inkarta identifiers
  • payment

Tanvald, Terminal at the train station (bus station)

Tanvald, Terminál u žel.st.
Tanvald 46841
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Phone: +420 481 368 701
E-mail: info.jn@busline.cz

Standard opening hours:

Mon: 6:00 - 11:00   12:30 - 17:00
Tue: 6:00 - 11:00   12:30 - 17:00
Wed: 6:00 - 11:00   12:30 - 17:00
Thu: 6:00 - 11:00   12:30 - 17:00
Fri: 6:00 - 11:00   12:30 - 17:00
Sat: 7:30 - 12:00  
Sun: 7:30 - 12:00  

TYPE KM B

  • Production of Opuscard+ cards within 30 days
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • profile updates on Opuscard+ cards
  • handling of IDOL complaints
  • registration of Inkarta ident

Turnov Tourist Information Center

Summer Hours:

July–August:
Mon–Fri 8:00 a.m.–6:00 p.m.
Sat 9:00 a.m. – 4:00 p.m.
Sun 9:30 a.m. – 3:00 p.m.

náměstí Českého ráje 26
Turnov 51101
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Phone: +420 484 803 041-2
E-mail: info@info.turnov.cz

Standard opening hours:

Mon: 8:00 - 18:00  
Tue: 8:00 - 18:00  
Wed: 9:00 - 18.00  
Thu: 8:00 - 18:00  
Fri: 8:00 - 18:00  
Sat: 9:00 - 16:00  
Sun: 9:00 - 16:00  

TYPE KM A

  • Production of Opuscard+ express cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL commuter passes/network passes
  • EP top-ups/refunds
  • Opuscard+ profile updates
  • handling of IDOL complaints
  • registration of Inkarta identifiers
  • payment

Die Länderbahn's network of ticket offices in the Liberec Region

Trilex Ticket Office Hours

Operating hours for individual ticket offices here

Click on a specific ticket office to view its current opening hours.

Standard opening hours:

Mon:  
Tue:  
Wed:  
Thu:  
Fri:  
Sat:  
Sun:  

TYPE KM C

  • Collection of paper applications for Opuscard+ cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL single-ride and multi-ride tickets
  • profile updates on Opuscard+ cards
  • EP top-ups
  • IDOL tickets

Network of ČD Ticket Offices in the Liberec Region

Due to the expected change in passenger volume during the May holidays, we would like to inform you of a change in the operating hours of the České dráhy ticket offices.
The changes are posted on the ČD website and will also be posted on station bulletin boards.

Opening hours for individual ticket offices can be found here

Standard opening hours:

Mon:  
Tue:  
Wed:  
Thu:  
Fri:  
Sat:  
Sun:  

TYPE KM C

  • Collection of paper applications for Opuscard+ cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL single-ride and multi-ride tickets
  • profile updates on Opuscard+ cards
  • EP top-ups
  • IDOL tickets

Arriva Trains Ticket Office Network in the Liberec Region

You can find the operating hours for each ticket window here.

Standard opening hours:

Mon:  
Tue:  
Wed:  
Thu:  
Fri:  
Sat:  
Sun:  

TYPE KM C

  • Collection of paper applications for Opuscard+ cards
  • sale of anonymous Opuscard+ cards
  • purchase of IDOL single-ride and multi-ride tickets
  • profile updates on Opuscard+ cards
  • EP top-ups
  • IDOL tickets

Need some guidance?
Get in touch—we’ll be happy to help.

Phone
+420 488 588 788

Daily from 7:00 a.m. to 3:30 p.m.

Mail
info@korid.cz
We’ll respond within 2 days